Clients

Clients

Strategic insight and execution support.
Creating outcomes for profit, people and planet.
Developing resilient (sustainable) enterprise.

Our client experience includes:

  • Domestic and international organisations
  • Cross-sector engagement
  • Start-ups and SME
  • Government and their agencies
  • Large corporate and multi-nationals
  • Impact investors and social lenders

Client testimonials

“GoodTeam recently completed a major national business review for us in New Zealand. We were delighted with their comprehensive coverage, analysis and the final report. We believe their approach and style to solving organisational challenges is highly commendable.”

Lindsay McMillan
CEO
Converge International (Australia)

“GoodTeam has a passion for the role community can play in achieving business outcomes. Their strategy work is driven by your business model, and it identifies the role community may (or may not) play in your business. This means the outcome of their work is as relevant to CFOs as it is to marketers.”

Chris Lamers,
Head of Marketing and Product Development
Loyalty New Zealand (owner of FlyBuys)

“GoodTeam provided valuable research and recommendations for the development of our CR strategy.  They demonstrated extensive knowledge from the charity and social enterprise domain and a strong understanding of commercial drivers and organisational change.”  

Kari Adams 
Corporate Responsibility - Strategy & Operations
Bank of New Zealand

“Thank you for the opportunity to review this work. May I first note that this is a very professional and thorough investigation of the issues posed by application of a ‘venture capital’ model...  As such it provides a sound base for and framework within which to develop the further actions required to effect that application....I consider the report’s proposals innovative and constructive.“

Rob Campbell, Tutanekai Investments, peer reviewer of GoodTeam’s design for a multiple bottom line NZ based venture capital fund

“We found GoodTeam great to deal with.  We chose them for the credibility and experience of the team and because we were confident they would challenge us to think innovatively and courageously.  They did not disappoint.  They understood our context and the constraints we faced but were able to identify credible, evidence based opportunities that we would not have found ourselves."

Chris Clarke
CEO World Vision NZ

"GoodTeam recently undertook the most in depth review of governance that our organisation has submitted itself to in its nearly forty year history. Their ability to quickly get inside the dynamics of the organisation and understand its culture, ethos and aspirations as well as see with clarity the issues it wrestled with was quite profound. (...)

John Down
Chair of Board
Living Springs

(...continued) They were able to bring perceptions and insights and a level of thinking that had eluded us as well as give us tools and clearly articulate a strategy and action points for significant change. This has been a landmark exercise for Living Springs and GoodTeam have been instrumental in giving us a basis to face the future with some confidence. We have full confidence in recommending them."

John Down
Chair of Board
Living Springs

“The GoodTeam put sustainability as it relates to KiwiRail into a simple and clear framework for communicating with the business. The resulting templates and prioritisation processes will help us as a business turn strategy into action. It was a pleasure to work with the guys from GoodTeam and learn from their vast experience. I wouldn’t hesitate to recommend them to other businesses that are trying to make sense of sustainability.”

Karl Check
Corporate Responsibility Manager
Kiwi Rail

“We found Good Team outstanding to work with... Without the intellectual energy and strategic experience they provided we never would have been able to produce the vision and supporting plan that we are now working towards. The depth of their genuine engagement in the business of sport, and their ability to draw out the challenges, opportunities and solutions was excellent."

Rob Nichol
CEO
NZRPA

"I have engaged the GoodTeam to help deliver critical work for the New Zealand government and specifically to derive detailed designs for both a multiple bottom line equity fund (the $50m Maori Innovation Fund) and a nationwide Maori business investment readiness service (a $24m commitment)."

June McCabe
Director
Sustainable Prosperity

(...continued) As a result of the quality of their work I have been able to get significant traction with the relevant government agencies with their analysis. Their work is highly professional in terms of scope and approach, creative and thoroughly researched giving it the necessary quality to withstand scrutiny."

June McCabe
Director
Sustainable Prosperity

"The GoodTeam are very easy to engage with, work concertedly with you to understand the mandate and have a work ethic that drives quality outcomes. They have always delivered way more value than cost and the work they do to ensure best price is transparent, authentic and has integrity. I am more than happy to recommend these guys, they’re brilliant."

June McCabe
Director
Sustainable Prosperity

"The GoodTeam were engaged by Corporate Support Services at Waitemata District Health Board to develop the roadmap for a new fundraising foundation. John Morrow and Ian Wroe of the GoodTeam brought in-depth knowledge of international best practice and how this could be applied to the public health system in New Zealand. I found John and Ian to be extremely professional in their engagement with all key stakeholders as well as their dedication to ensure the quality of the work undertaken. It was a pleasure and a privilege to work with them."

Clare Thompson
GM Corporate Support Services
Waitemata District Health Board

"GoodTeam were very easy to work with. They were informed, responsive and proactive, which resulted in us jointly delivering a detailed and ultimately useful document to Auckland Council. While we at AECOM provided input from a technical point of view, Goodteam were able to incorporate elements of process, governance and risk which elevated the conversation to senior decision-makers and politicians. An ideal outcome and we look forward to working together in the future.”

James Hughes
Principal - Sustainability & Climate Change
AECOM (NZ)

"I was delighted with the support of GoodTeam and Ian Wroe during our recent strategic review. Ian's input provided valuable insights that have enabled us to strengthen our international proposition and attractiveness to new investors. His wide industry connections and deep understanding of global macro economic trends combine to provide practical yet far reaching advice on strategy."

Brian Kilkelly
CEO
World Cities Network

“The GoodTeam put sustainability as it relates to KiwiRail into a simple and clear framework for communicating with the business. The resulting templates and prioritisation processes will help us as a business turn strategy into action. It was a pleasure to work with the guys from GoodTeam and learn from their vast experience. I wouldn’t hesitate to recommend them to other businesses that are trying to make sense of sustainability.”

Karl Check
Corporate Responsibility Manager
KiwiRail

Client assignments

Client:


Type of work

Impact investors venture capital (hybrid strategy)

Client issue

Investment readiness service model for shared value business

What we did

Determined the needs of the target market and positioning, developed a service model and high level design to meet investee needs

Benefits achieved

Created full high level design of a unique shared value business investment readiness service including business case and non fiscal benefits case. Created detailed cost model and revenue forecast to provide a business case and funding profile required to initiate start-up operations

Client:


Type of work

Impact investors venture capital (hybrid strategy)

Client issue

Design of impact venture capital fund

What we did

Developed investment design (thesis) for fund and built the value case

Benefits achieved

Created a high level design for the fund and developed a full set of investment criteria. Conducted demand side analysis and top down sector reviews to locate innovation opportunities. Generated review of supply side investors for first fund ($50m) and a critical path to deliver

Client:


Type of work

Social enterprise NGO new product development strategy

Client issue

Breakthrough new product concept need

What we did

Defined appropriate hybrid strategy design. Identified and evaluated the market opportunity

Benefits achieved

Delivered new product concept with potential for global application. Articulated value proposition and also derived financial model plus a detailed localised business case for a NZ pilot

Client:


Type of work

Corporate CSR strategy - Financial services sector

Client issue

Required a communities engagement strategy

What we did

Defined the hybrid strategy opportunity. Identified and evaluated the market opportunity

Benefits achieved

Delivered a giving/charity centric strategic road-map and opportunity portfolio. Created a full diagnostic tool for down-selection of initiatives and a financially expressed 'shared value' business case

Client:


Type of work

Corporate CSR strategy - Retail banking sector

Client issue

Re-boot of corporate social responsibility (CSR) function and strategy supported by the parent bank

What we did

Defined hybrid strategy opportunity. Identified and evaluated the CSR opportunities for the bank

Benefits achieved

Delivered the CSR opportunity portfolio and a CSR strategic road-map. Isolated market leaders in CSR for retail banking via competitive intelligence

Client:


Type of work

Social enterprise growth strategy (market entry)

Client issue

Attain market entry with a mature product

What we did

Detailed market scan, assessed market dynamics, confirmed market entry strategy and sought beachhead acquisition target

Benefits achieved

Identified the best complement and most attractive target. Delivered full valuations, made approaches to new target and then brokered CEO negotiations

Client:


Type of work

Corporate CR strategy and roadmap - Infrastructure sector

Client issue

Required credible foundational CR framework to positively impact business

What we did

Delivered CR framework and strategic roadmap to build enterprise maturity in sustainable practise

Benefits achieved

Client has gained a CR framework, a strategic roadmap and confidence to detail the non-fiscal aspects of future business cases be they for operations or for large capital investment

Client:


Type of work

Social enterprise growth strategy (established stage)

Client issue

Renew the mission and governance of the organisation

What we did

Recast the vision and mission, conduct governance review and a full operational evaluation (health-check)

Benefits achieved

Client has gained a renewed sense of purpose, a new legal structure and governance improvements to implement. Client now benefits from a fully bench-marked organisation and set of tools to prioritise strategic initiatives

Client:


Type of work

Large health board (government service delivery agency) philanthropic income strategy

Client issue

Design for a new health foundation to raise philanthropic income

What we did

Full environmental scan. Set strategy. Created a detailed design for a new foundation using domestic and international best practice.

Benefits achieved

Delivered a full enterprise design, operational plan and financial case which has been signed off by the board. Secured start-up capital and commitment to ongoing support to launch the new entity. Solicited and engaged the critical talent to drive establishment. Client has gained an opportunity to realise 'step change' and the ability to raise significant funds from the philanthropic market.

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